Support Center

Getting Started 9

• How to create your free Coinapult wallet
• Why have I not received the address verification email?
• Send bitcoin from your Coinapult wallet
• Receive bitcoin to your Coinapult wallet
• When do my bitcoins become spendable?

See all 9 articles

Transactions 9

• Which currencies are available for converting my bitcoins?
• Where did the Locks feature go?
• How may I withdraw my gold, silver, Pounds, Euros, or US Dollar from my account?
• Where is my Locks balance from previously?
• What are the transaction limits for conversions?

See all 9 articles

Crypto Capital 3

• How do I deposit or withdraw USD, EUR, or GBP from my Coinapult account?
• How long does a deposit or withdrawal take?
• Are withdrawals and deposits between Coinapult and Crypto Capital free?

Security 4

• Where can I find the private keys for my wallet?
• How do I reset my Two-Factor Authentication (2FA)?
• How to enable Two-Factor Authentication (2FA)
• How do I reset my password?

Bitcoin 101 3

• What is bitcoin and how can I benefit from using it?
• Why can't I cancel a Bitcoin transaction?
• What is a blockchain confirmation?

Feedback & Bugs 2

• How do I report a bug?
• How do I disclose a security vulnerability to Coinapult?