General Information

Which services are offered at the Punto Pago kiosk locations?
Currently, you can use any one of the Punto Pago machines to buy bitcoin.
Fri, 8 Jul, 2016 at 12:19 PM
What are the minimum and maximum transaction amounts to buy?
The minimum amount for buying bitcoin is 1.00 Colombian Peso (COP) per transaction, and the maximum per transaction is 1.5 million COP.
Fri, 8 Jul, 2016 at 12:26 PM
How are bitcoins delivered to me from Punto Pago machines?
Bitcoins will be delivered by email. The kiosk will ask you to enter your email during the transaction, and you will receive an email from Coinapult to cr...
Fri, 8 Jul, 2016 at 12:32 PM
Where are the kiosks located?
The majority of the kiosks are located in Bogotá, and there are also locations in Cúcuta and Pasto. You can find a map of the Punto Pago kiosks in Colombi...
Fri, 8 Jul, 2016 at 12:34 PM
How much does it cost to buy bitcoin from Punto Pago kiosks?
The price for buying bitcoin is slightly modified from our published COP/BTC price ticker. The price displayed at Punto Pago kiosks will be 12% above Coin...
Mon, 27 Mar, 2017 at 11:10 AM
Do I need to register before using the machine?
No, there is no need to register before using the machine. All you need to input at the machine is the email address to where you'd like the bi...
Fri, 8 Jul, 2016 at 1:12 PM
Who do I contact with questions or feedback about this service?
Please email our support team ( with any questions or feedback. Or call us at +1 (877) 338 9225. We'd love to hear from you! :)
Fri, 8 Jul, 2016 at 1:17 PM